FAQ

Lately we have been receiving a lot of questions about the “CC” subtitles so we will provide some tips for those having trouble making them work.

Tip #1 – If you are using a mobile or a tablet sometime the “CC” button won’t appear in the player unless you’re in landscape mode, so try switching to it.

Tip #2 – Changing web browser also helps sometimes especially in old mobile phones.

There is no subtitles & there is no “CC” button on the player?
See the tips above, still having problems? see the question below.

I’m using PC & there is still no subtitles & there is no “CC” button on the player?
Contact us about the episode via the contact page or the comments section, we may have forgotten to upload it.

When is the next episode of [Any Show]?
It’s impossible to have an exact time, there is no schedule because we work on translating & posting when we have time, we also have our own lives, we try to do what we can but maintaining this site is not a job for us.

Why does it take long to post one episode?
Depending on the episode, does it have original subtitles? or is it a translation, if it is the first then its an easier process but if it is the latter then its obviously going to take long, because simply put, its a long process and it takes time. Usually a 1 hour and a half episode have more than 900 lines, and we to have to translate those lines one by one. Then we have to re-time the lines to make it sync with the dialogues if required. Then we have to watch it again before release to check on mistakes. Then we have to hardsub the subtitles on the video, this process alone take more than 4 hours for the episode. Then the last thing which is uploading.
So as you can see, its a long process and hopefully this can make the questions I receive daily about this stop.

Do you release Softsubs?
No, not anymore.

Can I download [Any Show]?

Probably, see the donate page & contact us about specific shows.

Feel free to contact me if you have any questions.

40 thoughts on “FAQ

  • January 12, 2017 at 5:57 am
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    Hi…are you guys going to work with streaming for Kodi?

    Reply
    • January 12, 2017 at 6:33 am
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      We have a person who is an expert on this field, we will see if we can release a Kodi addon in the future.

      Reply
  • January 11, 2017 at 3:43 pm
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    please bring second chance

    Reply
  • January 9, 2017 at 3:53 am
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    You guys are amazing. I could not believe it when I stumbled on your gem of a website with all its delicious content. I’ve been sharing the url with whomever will listen! Thanks from the US, where it is often difficult to find these shows!

    Reply
    • January 9, 2017 at 2:18 pm
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      No worries ^_^ thank you so much for sharing us.

      Reply
  • December 23, 2016 at 5:19 am
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    Serie; Uçurum
    I wonder if you have the opportunity to translate this series with English subtitles. Such kind of series should be translated so more people can see it and learn something. It is about two sisters who are fooled and end up in prostitution mafia keeps. The oldest sister escapes from there and the younger remains. But older sister will try to help his sister to escape from there. Most series is about love and very few series that deals with the real reality. This series is very much about the real life that other ports in and live.

    Reply
    • December 24, 2016 at 1:03 am
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      It sounds like a wonderful series, but unfortunately we hardly can translate such series on our own, maybe someday it appears with English Subtitles somewhere, we would do everything in our power to have it here if that happens.

      Reply
  • December 18, 2016 at 1:31 pm
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    Thank you for the amazing work you guys do. Is there any possibility of translating the Turkish shows Kiralik Ask, Icerede and Intikam?

    Reply
  • December 18, 2016 at 2:30 am
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    Pleaseeeeeeeeeeeeeeeeeeee translate Kiralik ask!!!!!! Also,thank you for the translation of Kara Sevda!!!!

    Reply
  • November 27, 2016 at 12:19 am
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    Hello..if there is an available translation (in english) for one of the shows you translate do you use them to shorten the time and the whole long process of translating one episode ? for example there is a subtitles for TIERRA DE LOBOS but there is no one uploading the show other than you <3 so why not using the subtitles to shorten the time ? I really like tierra de lobos and I want to watch all the episodes so bad. thank you for always showing love and amazing show and movies for us <3

    Reply
  • November 13, 2016 at 2:57 pm
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    Hi!! Thank u soooooo much for hosting this site and all the hard work u r doing!!
    I would like to suggest a Turkish series which is very popular!! It’s called Kiralik Ask!!
    Thank u in advance!!

    Reply
  • November 11, 2016 at 5:37 pm
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    Hello,

    Would you be so kind to tell me if you plan to translate new Turkish TV show Cesur ve Guzel?
    Thank you in advence.

    Itana

    Reply
    • November 11, 2016 at 6:43 pm
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      We can’t on our own, that’s why we are searching for people to co-operate with.

      Reply
  • October 31, 2016 at 3:42 pm
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    Hi any chance of episodes from Series 7 of Un Village Francais ?

    Reply
    • October 31, 2016 at 4:20 pm
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      Still haven’t found any translation to English yet. Probably have to wait few more days before subtitles surface.

      Reply
  • October 29, 2016 at 12:09 am
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    Hello! I would like to watch Kırgın Çiçekler (turkish series) with english subtitles, is it possible ?

    Reply
    • October 29, 2016 at 3:34 am
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      Hi Elif, I’m sorry we don’t have this series at the moment.

      Reply
  • October 27, 2016 at 7:49 pm
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    Hey, I’d like to download a series (velvet, season 3) to my mac computer.. Is that possible and if so how would I do it?
    Thanks.

    Reply
    • October 27, 2016 at 8:08 pm
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      Hello Emma, we haven’t set up a download feature yet so I can’t help you with what you need, you can only stream it for now.

      Reply
  • October 8, 2016 at 7:18 am
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    Hi, can I please request ‘Magpahanggang Wakas’..? It is a 2016 Philippine soap opera.

    Reply
    • October 8, 2016 at 2:10 pm
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      We will keep an eye on this one and will share it if it becomes available in English.

      Reply
  • September 29, 2016 at 2:04 am
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    Hello. Just out of curiosity, i clicked on first episode of inspector gourmet.
    There were no subs.
    I tried icedragon, and palemoon browsers. Both of these use the firefox engine.
    I also tried opera.

    Reply
    • September 29, 2016 at 4:20 pm
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      Not sure what’s the issue, I haven’t tried the browsers you listed but Chrome and the real FireFox work without issue and the subtitles are there, you must make sure to click the “CC” button on the player.

      Reply
  • August 22, 2016 at 2:07 pm
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    Hi please can you help download THIS series on your site Sortilegio With english subtiles. Thanks.

    Reply
    • August 22, 2016 at 5:57 pm
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      I’m sorry we don’t have this series at the moment.

      Reply
  • August 20, 2016 at 10:51 pm
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    The episode 40 doesn’t play although it played two days before

    Reply
    • August 20, 2016 at 10:55 pm
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      Which series and which exact link dear? Please add it so we can help you. Thanks.

      Reply
  • August 3, 2016 at 9:35 am
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    Hey, am sorry for bothering you but the videos are not working again. There is a “X” on the play button and underneath it’s written: ” video can not be loaded, either server failed or format is not supported” Not sure what that means, am using Apple devices and my network is working just fine. I hope you can do something, thank you and sorry for the frequent writing the past days

    Reply
    • August 3, 2016 at 2:16 pm
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      No problem, thanks for contacting us, this is probably a network issue, please try to watch again later, if your using a vpn or proxy make sure to turn it off. Wouldn’t hurt to restart your network connection too.

      Reply
      • August 3, 2016 at 9:17 pm
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        Hey, thank you The Proxy was on and as soon as it was turned off, it worked…. Bless you!!

        Reply
        • August 3, 2016 at 10:53 pm
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          No worries, happy it worked 🙂

          Reply
  • August 1, 2016 at 2:52 pm
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    EPISODE 43 AND 44 DO NOT PLAY TO ME NEITHER!!I TRIED EITH TABLET LAPTOP AND MOBILE AND FRON DIFFERENT BROWNSERS BUT IT STILL DOESNT PLAY…JUST BINGE IT WAS WORKING BETTER!!

    Reply
    • August 1, 2016 at 3:53 pm
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      We’ve changed the video player temporary, can you please check if it’s working with you now and let us know as soon as you can?

      Reply
  • July 30, 2016 at 2:39 am
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    Hey, am using iPhone and iPad but I can’t play anything because the Close and Play window won’t close…… Are Apple devices also supported or what should I do? Thanks so much for your services!!!

    Reply
    • July 30, 2016 at 3:01 am
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      Hi, I was about to reply to your email but I will reply to you here since it’s easier, that’s a weird problem you’re having. I’ve tried on an iPad before and it worked, sorry to say this but just to make sure you’re clicking on the “close and play” button and not the ads inside the box above it right? Sometimes the ads pretend to be a “close” or “Play” and “download” buttons, another option that may help is trying a different web browser maybe? I don’t recommend mini browsers though (Like Opera Mini etc) those most likely won’t work. Sorry this all I got now, don’t have an iPad or an iPhone to check extensively right now, I hope some of these tips help, let me know how it goes.

      Reply
      • July 30, 2016 at 10:27 pm
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        Thanks Dear, I’ll surely let you know how it goes. I really appreciate your efforts

        Reply
  • July 6, 2016 at 9:02 am
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    am using a BlackBerry phone, but I can’t play any of this movies,,, Bcos there is no PLAY icon,so pls hw can I play them?,,,, plssssss upload PASION PROHIBIDA dubbed in English or with English subtitle

    Reply
    • July 6, 2016 at 9:28 pm
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      I’m sorry, video hosts probably don’t support Blackberry, sorry about that, you’re gonna have to watch them from a different device.

      Reply
  • June 20, 2016 at 7:48 am
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    I had a question. can we recommend or refer any tv shows to you for subtitles or do you pick them on your own ?

    Reply
    • June 20, 2016 at 5:19 pm
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      Hi, sure you can recommend a series and if it’s available we will try to post it but we can’t do translations ourselves at this point in time.

      Reply

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